SCHEDULE AT A GLANCE

1. Keynote: 10:00 AM - 11:15 AM ET - Dr. Cynthia Clark

2. Break: 11:15-12:00 PM ET

3. Panel: 12:00 PM - 1:30 PM ET - Dr. Kellie Bryant, Dr. Desiree Diaz, Dr. Cynthia Foronda

4. Break 1:30 - 2 PM

5. Hands-on Activity/Interactive Session: 2:00 - 3:00 PM ET

6. Reflection of the Day: 3:00 PM - 3:30 PM ET

REGISTRATION

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Registration is $75.

SSH Membership is not required.

KEYNOTE

Dr. Cynthia Clark, PhD, RN, ANEF, FAAN

Keynote Title: Achieving Civility Excellence! Best Practices to Inspire Healthy Work Environments 

Keynote Overview: Imagine an enjoyable workplace—an environment where you feel valued, empowered, and respected. A welcoming place where you know you belong and can truly thrive in your career. This engaging and thought-provoking session provides a deepened and empirical understanding of workplace incivility, bullying, and other workplace aggressions and their detrimental impact on individuals, teams, organizations, and patient care. Join Dr. Cynthia Clark, a renowned researcher, professor, and author for a stimulating session to explore best practices to build and sustain civility and healthy work environments.

Keynote Objectives:

•        Summarize the State of the Science regarding civility, incivility, and other workplace aggressions in healthcare.
•        Participate in a reflective activity to assess civility acumen.
•        Examine a variety of evidence-based strategies to foster civility and healthy work environments.

PANELISTS

Kellie Bryant, DNP, WHNP, CHSE

Desiree A Diaz, PhD, RN-BC,CNE,CHSE-A

Cynthia Foronda, PhD, RN, CNE, CHSE, ANEF, FAAN

Panel Objectives:

• Provide insights for self-advocacy and building resilience in communities
• Explore experiences and lessons learned with incivility
• Discuss how panelists create and maintain a safe environment

HANDS-ON ACTIVITY/INTERACTIVE SESSION

• There will be a 60-minute session led by WIL planning team members where you will join your peers in a breakout room to develop a simulation.
• Please be prepared to participate (video and audio are highly encouraged).

Hands-On Activity/Interactive Session Objectives:

• Identify potential solutions using strategies for building resilience
• Apply how you can use civility to build resilience and a civil and healthy work environment
• Reflect on lessons learned and strategies to incorporate in future practice